Returns & Exchange Policy
At Labor Law Compliance Center, we want our customers to be satisfied with their purchases. Most eligible items may be returned or exchanged within 45 days of delivery, subject to the terms below.
Returns
Most items may be returned within 45 days of delivery for a refund, provided the items are returned in sellable condition.
If your return is the result of an error by Labor Law Compliance Center, such as receiving an incorrect, defective, or damaged item, we will cover the applicable return shipping costs.
To request a return, contact us at posters@laborlawcc.com or 800-801-0597 for assistance.
Refund Processing
Once we receive and inspect your returned item, we will process your eligible refund and notify you by email.
While refunds are often completed sooner, please allow up to four weeks from the date you give the package to the return carrier. This time may include:
- 5–10 business days for the return shipment to reach us
- 3–5 business days for us to receive, inspect, and process the return
- 5–10 business days for your bank or payment provider to process and post the refund
Actual processing times may vary depending on the shipping carrier and financial institution.
Exchanges
We normally ship replacement items for approved exchanges within 48 hours of the exchange request, subject to product availability.
For qualifying exchange orders over $100, we will provide a return shipping label with the replacement item(s).
If the original item(s) are not returned to us within 30 days of the exchange request, you may be charged for both the original and replacement items.
Customized Items
Customized or personalized products are not eligible for return or refund.
Because these products are produced specifically for the customer, all sales of customized items are final unless the product is defective, damaged, or the result of an error by Labor Law Compliance Center.
Condition of Returned Items
Returned products must be in sellable condition. Items that are damaged, altered, used, or otherwise not suitable for resale may be subject to a restocking fee or may not be eligible for a full refund.
Labor Law Poster Updates and Restocking Fees
Because labor law posting requirements can change, returned labor law posters may no longer be current or suitable for resale if a mandatory posting change occurs after the original order was delivered.
If a mandatory labor law posting change affecting the returned product has occurred since delivery, a restocking fee may apply.
Incorrect, Damaged, or Defective Items
If you receive an incorrect, damaged, or defective product, please contact us as soon as possible at posters@laborlawcc.com or 800-801-0597.
When the return or exchange is the result of an error by Labor Law Compliance Center, we will work with you to correct the issue and cover applicable return shipping costs.
How to Request a Return or Exchange
To request a return or exchange, contact:
Labor Law Compliance Center, LLC
Email: posters@laborlawcc.com
Phone: 800-801-0597
Please have your order information available so our customer service team can assist you.