Description
Florida Interpretive Services Poster – CareerSource Centers
Help communicate language and accessibility assistance with the Florida Interpretive Services Poster. This multilingual notice informs CareerSource customers that free interpretive and translation services are available and that individuals do not need to rely on friends or family members for interpretation.
Poster Specifications
- Size: 11"W x 17"H
- Orientation: Portrait
- Format: Multilingual Interpretive Services notice
- Finish: Completely laminated with high-quality laminate
- Use: CareerSource centers and applicable workforce program locations
What Is the Florida Interpretive Services Poster?
The Florida Interpretive Services Poster informs customers that free interpretation and translation assistance is available to help them access workforce programs and services.
The notice helps individuals understand that they do not need to use friends or family members as interpreters when appropriate language or accessibility assistance is available through the program.
Who Should Display the Florida Interpretive Services Poster?
FloridaCommerce currently identifies the Interpretive Services Poster as a required notice for CareerSource Centers.
CareerSource certification materials identify Interpretive Services as one of the notices that applicable CareerSource locations must display where customers can readily see it.
Other organizations receiving federal financial assistance may have separate language-access, equal-opportunity, and accessibility notice obligations. Those organizations should determine which notices apply to the particular federal program or funding they receive.
What Services Does the Poster Explain?
The Florida Interpretive Services Poster informs customers about assistance available to individuals who:
- Do not speak English as their primary language
- Have limited ability to read, speak, write, or understand English
- Are deaf or hard of hearing
- Have visual impairments
- Need another form of communication assistance to access applicable services
Are Interpretive Services Free?
Yes. The notice communicates that applicable interpretation and translation assistance is available at no cost to the customer.
Individuals should not be required to rely on friends or family members to provide interpretation when appropriate program-provided language assistance is available.
Limited English Proficiency and Language Assistance
Recipients of federal financial assistance can have responsibilities to provide meaningful access to programs and services for individuals with limited English proficiency.
Language assistance can include:
- Oral interpretation
- Translation services
- Translated documents
- Qualified interpreters
- Other appropriate language assistance
The type of assistance required can depend on the program, individual circumstances, applicable federal requirements, and the communication needs of the customer.
Accessibility for Deaf and Hard-of-Hearing Customers
Workforce programs and other covered organizations can also have responsibilities to provide effective communication for individuals who are deaf or hard of hearing.
Depending on the circumstances, appropriate auxiliary aids and services can include:
- Qualified sign-language interpreters
- Video remote interpreting
- Captioning
- Assistive listening devices
- Written communication
- Other appropriate communication assistance
Accessibility for Individuals With Visual Impairments
Covered programs should also provide appropriate access to information for individuals who are blind or have low vision.
Depending on the individual's needs and applicable requirements, alternative formats can include large print, electronic documents, accessible digital content, audio materials, Braille, or other effective formats.
Where Should the Florida Interpretive Services Poster Be Displayed?
The Interpretive Services Poster should be displayed in a prominent customer-facing location where individuals seeking workforce services can readily see it.
Appropriate locations can include:
- CareerSource center entrances
- Reception areas
- Customer intake areas
- Resource rooms
- Waiting areas
- Customer service counters
- Other locations where workforce program participants receive services
Is the Florida Interpretive Services Poster Required for Every Florida Employer?
No. This is not a general Florida workplace poster required of every private employer.
FloridaCommerce currently identifies the Interpretive Services Poster under its required notices for CareerSource Centers. Other employers or organizations may have separate language-access obligations based on federal financial assistance, the programs they operate, disability-access requirements, or other applicable laws.
Interpretive Services vs. Equal Opportunity Is the Law Notice
The Florida Interpretive Services Poster should not be confused with the separate Equal Opportunity Is the Law notice.
FloridaCommerce states that recipients of applicable federal financial assistance through the CareerSource system must post and disseminate the Equal Opportunity Is the Law notice in accordance with federal requirements.
CareerSource centers may therefore need to display both the Interpretive Services Poster and separate federal equal-opportunity notices.
Florida Workplace Compliance Resources
Labor Law Compliance Center provides Florida employers and workforce organizations with state and federal labor law posters, specialty workplace notices, and compliance resources. Visit our Florida Labor Law Posters page for additional Florida workplace posting information and compliance products.
